I've ha da virus on my computer called chilltab for along time but it hasn't been that annoying so i never bothered to try and get rid of it. Today however it has gotten worse. This thing pops up and its NOT going away. Im getting really frusterated because I went to my instalations and tried to delete it but when ever I move it to the trash it doesn't let me and this thing pops up saying that I can't delete it because its currently open. on top of that it also ocassionally opens this random sites and the green light on the top of my mac goes on (meaning my camera is being used) I've spent the last hour trying to get rid of this virus but the thing in the middle of my screen just keeps popping up even after restarting my computer. im so frusterated. does anyone know anything I can do? if no one here has any solutions im gonna have to pay money to get a virus/malware remover which I really dont want to do. Also, is it possible to completely restart a macbook, deleting everything on it? if I did this it would get rid of the virus right? i hope someone knows something I can do. This is what my screen currently looks like. the box in the middle is what is refusing to go away. :(
HELP! - urgent: I have a virus on my computer called chilltab and I can't get rid of it. This thing on my screen won't disappear. What should I do?
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Anonymous
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Buy norton internet security for mac or get norton premium top of the line one for mac. The one i had norton internet security for mac had a firewall i customized and i was able to set preferences on my firewall. Im not sure if it lets you adjust your heuristics or hips or any other settings but when i used it it worked really really well. Also download malware bytes for mac. And download ccleaner for mac. And use opendns (option c of opendns) in your network settings of the macos dns settings. A quick google search will give you the ip addresses of opendns (option c). But in the mean time download norton internet security for mac malware bytes and ccleaner for mac. Also if you websurf use a proxy or a vpn like nordvpn and configure nordvpn to use opendns ip addresses
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Also you need to run a popup blocker and ad blocker and you need to set safari to block javascript from running when not in use block all third party cookies and all cookies if you can help it unless the site requires it and block access everything else from camera to microphone to downloading different plugins and make sure all applications are continously sandboxed
And always use https instead of http whenever possible and make sure all your ports are continuously stealth or at the very least closed and make sure you block all incoming connections except for the essential ones to go online like dns and dhcp. Macos will already tell you to block all incoming services in its firewall settings leaving only the neccessary ones on. And make sure all your ports are stealth
Control alt delete, click task manager once it pops up click on the opinion that you were using for internet access and hit end task. After run a full scan and then you can reopen your internet search.
Remember if you re open your search do not refresh the page simply start your search again. Also if at all possible find another sight for what you were watching or looking up.
1. Download a new internet browser app but don't install it. 2. Disconnect from your WIFI. 3. Close/quit your internet browser app. 4. Delete your old internet browser app and all the files that go with it. Uninstall it if you can. 5. Make sure you empty your trash/bin. 6. Install the new internet browser app. 7. Reconnect to your WIFI and check to see if it is gone. It should be gone.
Hold down the power button to shut it off. Then when you restart your computer turn its internet off. After that click the start icon, select all programs, system tools, system restore. Restore your computer to an earlier date from before you had problems with it. It may take a couple hours to complete.
The first part of your instructions worked for me. After restarting it I turned the wifi off and the virus didn't pop up and I was able to delete it. I dont know why turning the wifi off worked but it did, so thanks.
That's something, Apple branded computer gets hacked. If it was a Windows 10 PC, all you'd have to do is have the built in Security Essentials scan your drive, quarantine the file then delete it from your harddrive. Also you should have an pop-up blocker installed in Safari always. Anyhow here's a solution:
Home > Technology & Internet > Questions > HELP! - urgent: I have a virus on my computer called chilltab and I can't get rid of it. This thing on my screen won't disappear. What should I do?
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