
To me, it's a little bit of both. On one hand, websites like Google Maps and Trip Advisor have allowed people to discover more obscure places that they may not have otherwise. It also allows people to look at reviews of businesses and attractions before visiting them. It's also made navigation easier.
On the other hand, I think booking services have made some aspects of it tricky. It used to be you could just pull up to a hotel, campsite or a ferry and get a spot right then and there, but now people are booking things up months in advance, which has completely ruined the concept of backpacking and traveling on a whim.
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