Oh no, girl that's the worst when tech issues mess up an important interview! Here's what I would do:
- See if you can find an email address online for whoever set up the interview. Explain what happened with the connection and that you didn't get to finish.
- Be polite but also firm that you want another chance to interview. Say you think the technical issues weren't your fault.
- If no email, try calling the company receptionist and asking to be connected to the person interviewing you. Repeat what you said in the email.
- Have your tech stuff checked too so it doesn't happen again next time! Make sure WiFi is strong, no one else streaming Netflix etc.
- Offer to do another video call or even a phone interview if that's easier for them. Show you're flexible to make it work.
- Follow up once or twice if they don't respond right away. Leave a good impression that you really want the job!
Fingers crossed they'll give you another shot. Companies know tech glitches happen. Just stay polite and positive - you got this girl!
Home > Education & Career > Questions > I have a video interview and the connection was terrible so I was unable to finish the interview and I had no idea who to contact what should I do?
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Oh no, girl that's the worst when tech issues mess up an important interview! Here's what I would do:
- See if you can find an email address online for whoever set up the interview. Explain what happened with the connection and that you didn't get to finish.
- Be polite but also firm that you want another chance to interview. Say you think the technical issues weren't your fault.
- If no email, try calling the company receptionist and asking to be connected to the person interviewing you. Repeat what you said in the email.
- Have your tech stuff checked too so it doesn't happen again next time! Make sure WiFi is strong, no one else streaming Netflix etc.
- Offer to do another video call or even a phone interview if that's easier for them. Show you're flexible to make it work.
- Follow up once or twice if they don't respond right away. Leave a good impression that you really want the job!
Fingers crossed they'll give you another shot. Companies know tech glitches happen. Just stay polite and positive - you got this girl!
Contact the company you was having it with