Should contractor give you a warranty?

[Angieg03]

My mother hired a guy who installed a 2 ton AC unit to her house. The guy was referred by her friend Larry. My mom say she trust the man but never saw that guy a day in her life. She trust the guy simply because he was referred to her by that guy Larry. The man did the job in about 4 hours just by himself. I never knew you could install a unit that quick. My mom is disabled and over 65. I talk to her and she curse me out telling me it's her money but I do not want her to get screwed. I want her to have her warranty but he claims that he will give her a copy. It's been over four days and no warranty. Should I be concerned. In all honesty the warranty may not even cover any cost if the unit breaks down because he was not contracted and did a quick job installing it. I am stressed because she spent a lot of money on that unit.

[Daniela1982]

How much is "a lot of money? I hope you are not expecting a guy to do a job like that for peanuts. Handymen can charge $90-$100 dollars an hour, unless they had the chance to bid by the job and not by the hour. The fact that you got someone to do a job is a plus, as many people just don't want to work today and just take the gravy jobs.

[RavVid]

There are two components I would expect. First the product and that would I expect be conditional on proper installation and that might require certification by the contractor.

Second the installation work itself which affects the first.

You should expect some warranty document.

[saraupstairs]

Are we talking about metric tons?

[RavVid]

@saraupstairs I think we are talking long tons and not short tons. A metric tonne is close to a long ton so i wouldn't quibble.

[saraupstairs]

@RavVid

Maybe it's like a baker's dozen.

[RavVid]

Similar concept I'm sure. As much as I like arcane units of measurement lets not go down too many rabbit holes :)