Society & Politics
11 d

Why are companies and institutions allowed to abuse legal loopholes?

For example, I bought a couch but I want to return it cause it's uncomfortable:

1. Contacting the company is difficult.
2. I can only return if it's damaged though.
3. It must be in original packaging.

The thing expands and there's 9 pieces, you CAN'T get it back into the original packaging, it's impossible.

I'd have to open it to know if it's damaged.

If I were to damage it to return it they'd argue I did it, even if they can't prove it.

There's 9 pieces so they'd ALL have to be damaged. At best if one or 2 were they'd replace.

Even if all 9 were damaged it's unlikely and they'd blame me.

So basically I just have to take the loss.



And the thing is so many companies and institutions run this way. They tell you to go through the proper channels but they just gaslight you.

Same happened with my fridge I got a warranty for. I want to return it because it's too warm in some places and too cold in others. It's ruining my food. People keep coming and they just stall. Problem never gets fixed but also they won't refund me.
Why are companies and institutions allowed to abuse legal loopholes?
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