I do not text the mom is continuously texting me daily nonstop things like," they have her sitting up today, she's lying on her back today, she ate today." I've just gotten to the point where I ignore her text. Anyways last night at 10pm. Yes 10pm she sends me this message with a picture of the child: "She laid on her back tonight... I haven't seen this in a long time."
I feel this is rude, inconsiderate, inappropriate, and overstepping boundaries. What would you say to her?
My response:I'm confused was this message sent earlier today? It's 10pm at night. I'm not sure why I'm getting messages at 10pm?
Well your nanny, so when people bring into their home to care for there children they tend to believe that you actually care about their kids and have a sincere interest in their health and well being. Kids and family become emotionally and personally attached to their nannies.
So honestly you seem to really not care, it comes of as lacking some degree of compassion and it bad for your business to not indulge the mother a little more... this type of thing is par for the course in your profession. But in the end if you don't honestly care or have time for this level of emotional support then there is nothing wrong with how you handled it.
But 10pm at night? Come on that is rude and inconsiderate. Second, no offense but I don't care and here is why. All of the medical professionals have told the mom the child needs surgery 4 years ago. Yes 4 years ago. Because the mom didn't listen now the child's lungs are damaged and requires two surgeries instead of 1. So now she sees her child is declining from not doing as advised so now she's looking for our support and sympathy. Unfortunately I don't have it for her.🤷🏾♀️ she brushed us all off as if we didn't know what we were talking about
I have other families I work with aswell who deserve my attention. They all feel their child is special. It's nothing new with these parents. They push boundaries and think the world should stop for their child. You get used to it after a while and just brush them off
Well I totally understand Uptown... you have to have boundaries because at the end of the day these Childs are not your kids and when you see them suffering knowing there is nothing you can do about it then have to put up the boundaries to protect yourself. Yes 10 pm is late.
But I do agree with your initial comment. You noticed I didn't care and you're right I don't care anymore. The mom has pushed boundaries before so I'm over her at this point