Did my ldr boyfriend lie he lost his phone?

I drew a painting for my long distance boyfriend birthday and wrote him a letter. I got upset when he forgot my birthday and told him that he just said sorry and ghosted me for 3 days. I sent him a few messages if he is okay. They were all delivered and he was active on instagram the following day. Suddenly on 3rd day he texts me saying that he has lost his phone and lost all his contact info. And that he is sorry for everything that he couldn’t celebrate my birthday. Should I trust him?
Did my ldr boyfriend lie he lost his phone?
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