I am so nice when I call these people and it doesn't seem to matter. They act all put out.
Just changing my address with my attorney's office, the staff person was giving me a bad time. Finally I asked her why she was giving me a bad time - it's only an address change. Jeeeez!
I just start calling these people out now and ask them what their problem is. I'm almost to the point of asking them if they hate their job because they act like it.
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