Does anyone else notice Uber customer service has gotten a LOT worse in recent times?

[Anonymous]

A few years ago I had a really bad experience, and they refunded me the entire cost, it was nice. I had a similar experience where the car stunk of drugs. All the rides from the airport were crazy expensive, and it was hard for me to get a car even marginally lower, and finally did. They offered me $7 of compensation on a $130.91 bill. What an absolute insult. Why even offer anything at that rate? I am going to expense it to my company, but definitely didn't want to send them a $200 bill.. That's bad enough!

[Daniela1982]

I guess it depends on how far the have to go. I've taken a taxi to the airport and it was like $29. I can't even fathom a $130 bill.

[Asker]

If this were a personal trip I would neverrr do this. But I will get it reimbursed.

[Daniela1982]

I've also seen videos of people behaving badly in Uber cars. Some people are just trash. What these uber cars need is a sign that says "NO TRASH ALLOWED IN CAR|". There are also UBER drivers that have been robbed, attacked, or killed. Sounds like a dangerous way to make a little money on the side.

[electromagnetic]

Absolutely. Recently the cars have been smelling quite not it. I don’t usually take Ubers unless I go to the airport.

[douride2]

in my opinion customer service is pretty much no-existent these days.

[Nikki1989]

Nah, never use it.

[beefcakebradybatson]

I've never used Uber.