Do you think kfc customer service is terrible?

That nosey bitch was looking out the window and saw me place the bottle in the drive through. She wouldn't give me my food and ask me to come in just so they know what I look like and get me in trouble. When they can see me through the drive through. I told them that I wasn't taking their food and wanted a refund because the assistant manager was already acting like a bitch when I stepped in. Even though I was in the wrong they didn't have to respond like that

Do you think kfc customer service is terrible?
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