My guy doesn't know how to cheer me up?

Anonymous
Whenever I express some concern or something that bothers me to my guy (not about him, just in general, like something happening at work or with my family), he seems to either dismiss it or make it sound like it was my fault. I don't think he means to make me feel worse, I think he is genuinely trying to cheer me up, but he says things that make it sound like I brought the "bad stuff" upon myself. For example, I recently had a fight with my family, because I spent a lot of time and money planning a nice trip for them, but they just kept complaining about it. I said it to my boyfriend, and he just said "Maybe undertaking such a big burden was a bad idea." He just made it sound like it's my fault for trying to do something nice for my family, rather than understanding or acknowledging that they were just being ungreatful brats. I mean come on, who complains about a FREE trip someone else bought for them? I guess I have always been a very appreciative person, so it really upset me. But then my guy made me feel even worse, and I feel like he often does that when I tell him about a problem or concern. He doesn't seem to know what to say and will just blurt out something like that. I don't want to tell him that he upset me, because I know how extremely sad he gets whenever he realizes that he upset me. At the same time, I need him to be more supportive and understanding rather than dismiss or undermine any problem/concern I have (and I really don't have many, I am usually very easy going). He always wants me to be honest and tell him everything, but then he acts so weird when I tell him something that he can't really help me with. Is this normal guy behavior? Anyone else like that or have your guy be like that? What causes this? I heard some guys get very nervous and don't know how to react when their girlfriend is upset and they can't fix it. Could that be it?
My guy doesn't know how to cheer me up?
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