Finally I gave up.
I am so sad ๐ฅthe ruined my only video of my Patrick John.
Can it be fixed?
Google just sends me around In circles making me angry.
i wouldn't trust google any farther than I could throw them!!
WHY would they even be TAKING your files to send back to you? That's NOT a very honest way to do business!!
From what I'm seeing of modern tech, I'd bet there IS a way to get the original back!
20 years ago, there was the debate over the legitimacy of Barry Soetoro's birth certificate. I had no idea that they could actually peel off layers of added info to it! About 10 years ago, they came up with tech to do the same with music. Give it a recording of a song from as far back as you wanna go and it could separate every single instrument from the mix and let you do whatever you want to it! So, I'm PRETTY SURE there's a way to do the same with video. You just have to find someone that knows how.
As for the dollar, why the FUCK would they NEED YOU to send them a dollar to deal with what you wanted if they were gonna send it right back to you! That sounds more like a phishing scam, to me!! If I were you, I'd call up your bank ASAP and have them kill whatever info you gave google and give you new info.
It sounds like the video in question is uploaded to Google Photos. Assuming you know your Google login (it's the same as Gmail or any other Google apps, and if you have an Android phone, it's the same as your phone account), you simply go to Google Photos and you can review your account. You should be able to download the video if you want. On many Android phones, you would have been asked at some point if you wanted to sync your photos and videos on your phone to Google Photos, which is how they got there in the first place. Note that if you still have the phone where the video was taken, the copy of the video on your phone will be of higher quality, because whatever is uploaded to Google Photos will get highly compressed, with a loss of quality as a side effect. The version on your phone will be less heavily compressed and will therefore look better.
Google Photos has a bot that will periodically send you "reminder" photos from past events and milestones, as well as make collages and "end of year" summaries and such, made out of whatever photos and videos you have uploaded to it.
@Mr. Oracle
The first time Google sent me a collage with music was the day after my boyfriend died.
I got really freaked out. Did they know he died from reading my text messages from the day before of me texting people that he had died.
I do have the same phone the video is on in my photos. But I wouldn't know how to find a copy of it?
I am not tech savvy at all.
That is the reason I never use Google. Not even as a search engine.
Have you tried using a player called VLC? It wil play allmost anything.
Is the file name ending in mp4, mpg, or some other ending?
@Jessica405
I think I am stuck with Google. Everything I do goes through Google. ๐คท๐ผโโ๏ธ
@Jessica405
I don't know what you mean by a player?
I'm not tech savvy and there's no one to help me with that stuff.
Use Duckduckgo instead of Google. Install VLC. Always keep a copy of special vids and pics on your computer. I do not trust storing data outside my control.
As for doing things on your computer, there are excellent websites like How To that can guide you through just about everything.
@Jessica405
Please see my reply to you
Probably not a lot you can do. Can you get someone to get the vid off your phone onto a computer?
Opinion
4Opinion
that is very frustrating. but open the photos app and download it.
Did you send them a video file or was it a video tape like a VHS cartridge?
@exitseven
Nope.
I did however go to pissedcustomer. com
and they are working on it I think.
I don't think that was Google. I think that was someone trying to scam you.
stop giving away your credit information...
@NathanDavis
That request jumped out at me and I didn't give them any of my bank info. I don't have a credit card.
Thanks for watching over me Nathan ๐
good (=
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