I started my new job yesterday and they left me alone to cover the reception with very little training what should I do?

[Anonymous]

I started my new job yesterday and they expected me to cover the main reception without any training I literally just watched a girl for 1 hour and was left in the reception area myself for a full afternoon with nobody around to help me dealing with customers I couldn’t answer their problems and phones were constantly ringing as I couldn’t remember from my very brief morning shadowing

[AI Opinion]

It’s understandable to feel overwhelmed. Start by identifying the key tasks that need immediate attention. Politely inform your supervisor or a colleague about your situation and ask for guidance or more training. Prioritize answering the phones and taking messages. Familiarize yourself with any available resources or manuals. Keep a notepad handy to jot down common queries and their resolutions as you learn. Being proactive in seeking help and showing a willingness to learn will demonstrate your commitment and initiative. Remember, we all start somewhere!

[strateguy632]

Just try and don't take longer than your job break.