Girls, Why would a girl in cafe ask me how my grandfather is?

[Anonymous]

This lady who works in coffee shop asked me how my grandfather is. We talk everytime I go in and I mentioned it a few days ago, that he is critically ill. She then asked me how he was and if I was ok. Yesterday she was busy but waved, smiled and said hello still.

[SueShe]

She is a good salesperson and that is about the only thing that you should see in her behavior.

Giving the impression that they care about customers is part of the initial training of a good company that wants to make their customers. She remembered that you mentioned this detail about your grandfather and that is why she asked you about his health.

It has proved to be counterproductive for her because now, you overthink and believe that she is interested in you. There is nothing in her attitude she would do differently with any other customer.

A good sales person remembers details from various patrons so that he/she can make them feel taken care of.