Anyone heard of digital only tickets for concerts /events?

i bought one and now cannot access it as i cannot download the specific app to my older cell phone.

i recall years ago when you got a paper ticket and everything seemed to work out fine , not everyone has a pricey modern apple iphone

tried to contact the venue but only got 1 brief reply and they seem uninterested in resolving the issue despite fact i already paid for the ticket

Anyone heard of digital only tickets for concerts /events?
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