How to get better at serious phone calls?

[Anonymous]

I’m 23 now and now I can’t have my parents make appointments for me and everything. But when it comes to phone calls I get nervous in case I say the wrong thing. I haven’t made many phone calls in regarding medical stuff. How can I get more confident in these phone calls?

[SueShe]

If you lack confidence making simple phone calls, then you lack confidence in about everything and your first priority would be to get out of your shell and speak for yourself rather than letting others do it for you.

You will make mistakes but when you do, you just get up and start over again. Nobody was born a master.

Write down the important information you want to communicate and in the order of priority or importance. Then go over your list when you make your phone calls and write down the answer next to the question and tick that question off.

With time, this should become easier and you may no longer need a list. Good luck.

[DryGermanGuy]

Write yourself a small script with the things you want to ask and say.

[In_Trance]

Practice