Working With Moms

gaaxure
Working With Moms

I work as a technical support staff in an office and I've come across quite a few working moms. What I'm about to say may be controversial. However I feel like it needs to be said. And if reading this makes even one person think twice about their behavior, or help someone cope with their work related issues, I'll be happy. From my limited experience, working with mothers of young children is pain in the ass. Especially if they're single moms. Now this is not to say that 100% of them are this way, but for the most - it is true. They tend to be condescending and preachy. Good luck with making them see that they've made a mistake. Even if you somehow do that, there's no way they're admitting it. If something goes wrong - it's your fault. They don't seem to be able to switch between "educating their kids" and "interacting with their peers" modes. It can be really frustrating, being talked down to like a five year old when know for a fact that you're in the right. Some of them seem to be under the illusion that you're their direct subordinate and thus obliged to fulfill their commands and wishes and act subservient. The absolute worst is when they've had a bad/stressful day and they try to unload it on you.

I got lucky with my job, our boss is a no nonsense, stand-up guy and tech staff is basically untouchable, because without them the place will not be able to function. This gives me some leeway in dealing with these types of situations. However not everyone out there is fortunate like that. I'd like to offer few tips on dealing with condescending moms in the workplaces.

1) Be courteous.

Sometimes that is enough to make them rethink the approach they were about to take.

2) Work fast.

Act briskly and with purpose. If they can't follow your work process, they can't interrupt you.

3) Show them the easy way.

Sometimes simple solutions can make both your jobs easier, show them and make them understand how it would benefit you both.

4) Don't engage them.

If the interaction takes a left turn, just ghost them. Limit your responses to "yep", "nope", a nod and a shake. Do what you're supposed to do, and leave.

5) Set clear boundaries.

Make clear what is your job and what's not. If they demand something that doesn't fall within your job description - flat out refuse to do it, explain why, then leave.

And finally

6) Don't be afraid to stand up for yourself.

You're not five, they're not your mother, if everything else fails, remind them that you're social equals and that her behavior is unacceptable.

Working With Moms
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