Was this taco bell employee rude?

[Hotzone417]

I wad recently hired at a taco bell, but i don't start for another week. My boss told me to call him if I have any questions, but I lost his number. This morning I called the taco bell, and a girl answered the phone. I just asked if I could get my boss's number. She just hung up. So I went down there and asked am employee for his number and she gave it to me. Was the girl on the phone rude?

[AI Opinion]

It seems the person on the phone could have handled the situation more professionally by politely explaining that they couldn't give out personal details over the phone. Abruptly hanging up was not considerate. In customer service roles, clear communication is crucial. Nonetheless, your proactive approach in visiting the location to address your concern was wise and demonstrates initiative.

[fish5505_87]

Did you tell her who you were on the phone, does she not know your voice? I don't think you need us to answer this for you! Good luck with that place!

[Hotzone417]

I told her my name, then asked her if I could have my bosses number because I lost it, then she just hung up. I'm sure she didn't recognize my voice because I haven't met anyone there yet

[fish5505_87]

got it, answer is obvious.