I'm talking the Michael Scott's of the world, that's me. I'm happy, upbeat, and want to do the best for the customer or client - yet when they come with a bad attitude, you better believe I absorb it despite wanting to put up a screen to deflect or a shield to block all their negativity and criticism and frustrations. Customer is always right, or the company is, not the employee. Who's replaceable it seems, the employee (broad speakings here). How is that fair?
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They don't or at least in my line of work. We have performance reviews every 3 months. If you fail, you have one chance to lift your game, or you are done.
And in broad senses, and diplomatically, again no therapy session - how do you view that? As a societal or workplace thing, in almost all workplaces it seems? Except the glorious fictional Michael Scott The Office 📺
Can I ask though, what part of the world, no country specific please no, Just, is it Europe, is it North America, is it South America or Africa? Thanks