Is it my duty to confront the humane society for cutting my dogs quicks?

My dog has very long nails, and they are very dark, so I'm afraid to cut them myself, so I take him to the humane society to have his nails clipped once a month. They are very nice people, but it seems like every time but one, they cut one of his quicks, and hurt him. I was just gonna leave a bad review, but maybe the right thing to do would be to talk to them first. I really don't want to do that, because I have horrible social anxiety, so I was just gonna take my dog elsewhere to have his claws trimmed.

Is it my duty to confront the humane society for cutting my dogs quicks?
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