Does Macy's let you return clothes with the tags but no receipt?

[Anonymous]

I have a shirt from Christmas but it doesn't fit. To be honest, I would just like cash back. Will Macy's give me cash back for clothes with the tags on them but no receipt?

[rachiee]

You won't get cash back. They have no proof that you actually bought the shirt and didn't steal it. It all depends on the manager honestly. From retail managing experience, if you walked into my store I'd let you exchange for something. If you were under the amount of the shirt then I obviously couldn't give you cash back or store credit without a receipt. The receipt needs to be entered into the computer, if not then the cash register will say its short of money at the end of the day. There's also managers who won't take it back without a receipt at all. Your best bet is to go there, be nice and polite and explain to them that you don't have the receipt. But don't expect anything from it.

[Asker]

Maybe I shouldn't even bother? Damn...

[rachiee]

Its up to you. But I can guarantee you they won't give you store credit/money back without one. It'll make the register short.

[Asker]

Maybe I'll call the store. Otherwise better just give the shirt away.

[rachiee]

I'd go in, you'll get a better response face to face.

[Anonymous]

Not if you didn't pay for it with cash. You get the money back but only in the form that you paid it with or store credit. If you paid with cash and have no receipt they can still look your purchase up if it has the small return label. I use to work at Macy's but it may depend on your state.

[Asker]

I'm in CA

[Opinion Owner]

If you see a little white sticker that says return label with a barcode, not the sku number barcode, then you're still golden. Even if it doesn't have that you should be able to get store credit for the lowest selling price within the last 160 days.

[Asker]

Yeah it has a return label on the tag 'for returns' like an extra sticker. That mean I can get cash back or just golden for store credit?

[Opinion Owner]

It depends on if you or the person who bought it paid in cash, if yes then you may get it, if no then you will have the option of having it returned to what you or they paid with or store credit.

[Opinion Owner]

For the full price that you or they paid it.

[Lights]

Like said below it all depends on who your dealing with, I've returned clothes without tags or a receipt and they ended up giving me a store credit (which I was perfectly happy with) while other times they've told me to get lost.

Usually larger retail stores don't have a problem with people returning items and I don't see the problem because the tags are still on indicating where it was from.. as for getting cash back you most likely won't get it.. because they don't know how much it was purchased for (on sale, damaged etc.) without a receipt. gl though

[Skittles_lover]

You'll only get cash back if you paid with cash or if the shirt is less than $10 then you have the option for cash back if not it will go back on that persons card or you may get a gift card. They can still look up the transaction without your receipt through the customer return label that should be on the tag.

[starlight124]

They'd probably give you the lowest amount that the shirt is worth, without a receipt since they might think you stole it and wanted to return it for the money

[DiamondKutt]

If you don't have a receipt then you can only get store credit or an exchange. That's what I know.

[bluewang]

I guess not. As a rule, the product for sale will not be changed. But you can have a try.

[Anonymous]

If you paid for it on your card, the refund will go back on whatever form of payment you used

If not you can get a store credit