I work in retail, as a cashier. So naturally I'm sometimes the only worker that the people who shop where I work come in contact with. And if they're having a bad day, they want to tell me... as if I have some psychology degree or want to listen to what they have to say. (I genuinely don't care what happens in their lives, but I pretend to anyway.)
Anyway, getting yelled at has become a near daily experience. Not by my bosses, but by the customers. So far it's pretty much only been over having to ID people for alcohol sales. (My state is SUPER strict about it, and no way am I losing my job for not IDing someone). Anyway, most of the time, people are down with it. They just reach pull out their ID, hand it over, NO ISSUE. But sometimes, even if the person HAS their ID, they just don't WANT to show it. And they for some reason always think like it's my PERSONAL decision to make them take one second out of their day to look at their ID. So anyway, yeah, I get yelled at a lot for that. As do literally ALL the other cashiers. For the most part we're all pretty desensitized to it. (though occasionally someone from another department will come down to help on the registers, and when they get yelled at for it they genuinely look concerned, and freaked out, where as the regular cashiers, we just kinda stand there like "Mkay, you're yelling, I'll just stand here till you shut up and leave".
Naturally these people look ridiculous standing there yelling at someone who has literally no control over anything in the store. But how many of you gagers have actually yelled at a retail worker?
- Yes I haveVote A
- No I haven'tVote B
- Other (Explain in opinions please?)Vote C
Most Helpful Guy
I didn't yelled, but I did call one "dumb bitch" before leaving.
The point was she asked me for some form of ID when I was buying cigarettes (didn't know I look THAT young), so I gave her one (ID card) that proves I'm way over 18, but she refused to sell cigarettes because... document passed expiration date!
When I pointed out that regardless if it's expired or not, it doesn't change my date of birth, for a second there was a look of confusion and realization of her stupidity on her face, but then she again said she won't sell them, saying that she's still not convinced I'm over 18 (do I really look that young?).
I said out loud "what a dumb bitch" and left.2
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Most Helpful Girl
I have not because yelling is painful but most importantly that's just rude and disrespectful. I've worked as a customer service representative and had to deal with difficult customers all the time. Now I have a different job but I still have difficult customers from time to time. People like that think they're better than you simply because of your job title. Some people make it an effort to ruin other people's day because they're utterly miserable in their own lives. I'd never treat another human being like that especially since all they're trying to do is their job. I treat everyone with the utmost respect. From the janitor, to the McDonald's cashier, to the CEO. It doesn't matter what position you're in, you're still a person.1
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