How can I ship my business orders for cheap? How can I get cheap shipping for customers?

[Anonymous]

I have a small business but whenever I go to the post office to ship an order the post office cashier tells me it’s $10-$13 and I charge customers $5 shipping. My customers gets mad when I say shipping is $10 & I worry they think I’m scamming them but it’s simply what the post office charges it’s not money for me. I put my foot down and told custoemrs shipping is now $10 & one customer that also has a business says she ships for $5 and uses usps flat rate boxes? But the post office told me they don’t have that only $10 boxes I can buy? Can anyone help me?

[LiamSawyer]

You have to put up your product prices and you should be able to make something on shipping it's just good business and shipping costs have doubled recently with the fuel costs. I use a nation wide courier and have a contract with decent pricing so I just charge the customer what they would pay the courier for the same shipment but without an account or contract which is much higher then what I pay.

[Asker]

My problem is my custoemrs get mad as I now charge more for shipping $10. They get mad shipping isn’t $5 but they don’t understand that’s what the post office charges me. I’m not trying to rip them off. I just think shipping got more expensive now and Is it bad I charge $10 now? I had pay shipping yesterday with my own money and I’m angry. I even showed the customer the reciept and she didn’t care I paid for her shipping

[Asker]

Only reason y I showed her the reciept is so she can see that’s what the post office charges so she don’t get angry I now charge more for shipping I can no longer charge $5

[LiamSawyer]

You have to at least cover you shipping costs or preferably make at 10 to 20% on shipping or else bit comes straight out of your profits. Tell you customers you don't charge for shipping and increase your product costs enough to cover shipping in your product costs before you figure your profit margins you arebin business to make money not lose money or ask your customers for a collect courier account number then the onous is on them to get the cheapest shipping costvthey can find.

[LiamSawyer]

Don't worry about customers thstbget made over shipping charges if they birch about it constantly It's nit worth having them as a customervandbits time to fire that customer.

[LiamSawyer]

If you follow me we can chat about it further.

[Asker]

Yes I’m trying raise prices but custoemrs back down from buying as my clothes r too expensive they want cheap prices only. N they get mad I can’t do $5 shipping anymore n don’t care that I’m angry that I always have to pay extra money for thier shipping

[Asker]

I can’t pay extea money anymore for shipping. I need charge $10 for shipping now. Or make an item super expensive and say free shipping

[Asker]

The post office only charges $4.60-$5 for a very thin package lightweight but everything is now $10-$13 for shipping. All my custoemrs avoid buy as I say shipping is $10. If I say $5 shipping they buy fast but now they r running away from $10 shipping

[jshm2]

Depending on how big your business is you may need to get a shipping contract.

Shop around the various courier companies for one willing to take on your size.

[Asker]

My business is tiny

[Redstang88]

Couriers like UPS, DHL, Fedex, etc have options to set up business accounts that save quite a bit

[exitseven]

I had a couple of ways I did this but neither was legal.