Are store employees acting on their own discretion deciding whom and what should be sold on purchases like condoms and birth control?

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https://news.yahoo.com/cashier-wisconsin-walgreens-refuses-sell-132457089.html?fr=sycsrp_catchall
Cashier at a Wisconsin Walgreens refuses to sell condoms to couple because of his faith, another incident in wake of Roe v. Wade ruling

A Hayward Walgreens cashier refused to sell condoms to a couple on religious grounds. Walgreens says their employee did not violate company policy.

One of the customers who was denied the sale, Nate Pentz, said on Twitter that it happened earlier this month. The incident comes at a time when Walgreens has responded to a number of complaints of employees refusing birth control sales, in the wake of the U. S. Supreme Court's ruling overturning Roe v. Wade.

Pentz described the situation in a series of tweets, saying his girlfriend, Jess, left her birth control at home so they decided to buy condoms. When Jess was checking out, a cashier told her he couldn't sell her the condoms. "I won't because of my faith," the cashier said.

Pentz went on to file a complaint with Walgreens, stating that the cashier went on to "embarrass me in front of other customers for my reproductive choices."


Jess and the cashier had an argument, Pentz said, at which point the cashier asked if she would like a manager to complete the transaction.

In a statement, a Walgreens spokesperson said the employee did nothing wrong.

"Instances like this are very rare and our policies are designed to ensure we meet the needs of our patients and customers while respecting the religious and moral beliefs of our team members. In the instance a team member has a religious belief that prevents them from meeting a customer need, we require them to refer the customer to another employee or manager on duty who can complete the transaction," the spokesperson said.

Some call for a Walgreens boycott as more denial of birth control sales come to light

Are store employees acting on their own discretion deciding whom and what should be sold on purchases like condoms and birth control?
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