Has Anyone Ever "Exchanged Their Own Return" Themselves Instead of Using Customer Service?

[Paris13]

**The Other Day in Walmart, I Exchanged Something Myself Instead of Going to Customer Service. It Was The Same Thing But A Tad Different. xx

Updates

+1 y

MY FIRST TIME IN DOING IT. xoo

[OlderAndWiser]

Since no one knows that you are exchanging an item and they can't verify that it is really an exchange, you are at risk or being accused of shoplifting. Suppose I take pair of pants back and I put the prior purchase back on the rack and I get a different one.

The security camera will probably not have enough detail for me to prove that what I returned was the same item. I could have returned a $10 pair of pants and walked out with a $50 pair.

[Paris13]

lol!!! A Small Box OF NO CLOTHES. lol Same Item and No Cam. xx

[Joshydavid25]

I remember when I worked at Macy's and saw the amount of returns people did.. It's probably a blessing and curse as most technology is Paris..

[Paris13]

Thanks, @Joshydavid25 For Having My "No Return" Back in Taking back. lol!!! xxoo

[Joshydavid25]

Hahaha.. Of course Paris.. And thank you for MHO!

[Daniela1982]

Sure I returned some used chewing tobacco for new. Got a little messy but they didn't complain.

[Paris13]

lol Great. been There, Always Had Done It That Way. xx

[Preferences]

Maybe I'll try it and see if I can get away with it lol

[Paris13]

lol!!! Thanks for You Lovely Sense of Humor. I Wish you Good Luck on Gag and Hope to See you as a Master. You Handled This particular Question with Me as a Master, With a Diplomatic Approach. xxoo

[Preferences]

😂xx

[MarkDown]

I've not ever tried it, but isn't that an old idea? Isn't that why some shoes stores will only put one shoe of at least the more expensive items on display so you have to pay to get the other. I've heard lots of stories of people going in stores and taking of their old shoes and putting them in the box and leaving the store with new shoes on.

[Paris13]

Ahhh, I Have Seen People Do That Years Ago. lol But My Item Was NEW. xx

[MarkDown]

Still have stories of that here sometimes. I would be afraid like one other person said that they wouldn't see it as an exchange, they would say you were shop lifting.

[exitseven]

Yes, and one time when I did it store security wanted to arrest me.

[Paris13]

lol!!! You Didn't Do It Correctly, dear. xx

[exitseven]

Yes, I bought an item that was the wrong size. i took it back to the store which was about to go out of business. They told me that there was no exchanges. I told the guy that I was going to go back and exchange it anyway. Just as I walked over to the right department two security guys grabbed ne. I shook them off and told them to keep their hands off me. They told me that if I did not leave the store they were calling the cops.

[Paris13]

This is Different. I had the Item I Had Bought (Smallish Box) In my book bag and Took The Right Item I Wanted and When Cashing Out, Put it Away. I would Have Abide d By What you Went Through. xx

[Drewtate]

No I'm black. The Karen manager would get me shot by police.

[Paris13]

lol I'd Never Shoot ya. xx

[Drewtate]

Although in San Francisco it self service without paying

[Cutegirl06]

I thought you had to go to customer service when exchanging something? No?

[Paris13]

lol!!! Of Course But Rather Than Be Bothered With Them, I Did My Own Thing and Did It Faster. xxoo

[Cutegirl06]

So what did you do exactly? If you didn't bother with them? I'm so confused 😕

[Paris13]

I had My Book Bag With The Item I Wanted To Return and Just Places it in An Aisle and Got the Same One (Different Type, No Clothes Though) And The Other I Just took Out in My Book Bag When Cashing Out in Self Check Out. xx

[Demonatrix]

No with my luck I would be accused of stealing.

[Paris13]

lol THis Was Simple. xx

[Likes2drive]

I never did that because I would get in trouble but I guess you can now since it’s a free for all and they don’t do anything if you steal either these days

[Paris13]

Never Any Stealing, Just Did Not Want No Dealing, Big Guy. lolxx

[Likes2drive]

Yeah but to them it would look like it because they wouldn’t know you brought it in

[AviatorTom]

No, but I have gotten the new thing myself and then brought both to customer service.

[Paris13]

I Usually Do. lolxx

[Massageman]

I did it once just to exchange cookie flavors a couple decades ago.

[Paris13]

LOvely!!! xx

[nawtee_me]

I always go through customer service for the paperwork. They tell me to go get the item and bring it back to them.

[Paris13]

I Normally Do But The Other Day-----lol!!! It was a Quiet Day for Me. xx

[Jamie05rhs]

No; I have never done that. I didn't know that was possible.

[Paris13]

Well, People Steal, dear... But me? First Time I just Decided to Do my Own Return with The "Same Item" And Save Me the Hassles of Going Up Front To Do The Same Thing I Did. lolxx

[Jamie05rhs]

@Paris13 You shouldn't do that. It's not appropriate.

[Paris13]

But Not Stealing. lol I Have Seen Way Wore In appropriate Things. Live A Little, dear. You Should See The MONEY I Spend In Sam Walton's Place. lolxx

[Jamie05rhs]

I would strongly advise you to not do that again! Just giving you advice as a friend! 🧡

[Paris13]

lol!!! Thanks, @Jamie05rhs I PROMISE!!! xxoo

[Jamie05rhs]

Okay! 🙂👍

[Bklynbadboy12]

But what if it cost a little more or a little less then what do you do

[Paris13]

Same Cost, Same Item, Just Different "Number."xx

[CassandraSpender]

Just seems like you're kicking the can down the road, by doing this you are making it someone else's problem that customer service will have to deal with anyway

[pethouse]

I did not know that I could do it.

[Paris13]

No Big Deal and I Had Already Paid for Virtually the Same One. Just a Different Code on it. Same Price. lolxx

[allaboutyou2]

I have more respect for policy than that

[Paris13]

Good For You. I Have a Cot With MY Name On IT There. lol!!! xx

[allaboutyou2]

To be fair though Walmart no longer has real customer service anyway

[Paris13]

lol!!! You are Right. But Those Long Lines... xx

[shortster]

Nope, is that legal?

[Paris13]

Ahh, Not Up to Their Standards. lol!!! xx