Have you ever experienced a REMOTE CASHIER?

[AviatorTom]

Remote cashiers, some working from their home (WFH), is a developing trend.

For example, cashiers at Sansan Chicken and two sister chains in the New York City area work from home in the Philippines, interacting with diners via Zoom. They’re all employed by the company Happy Cashier.

Canadian chain Freshii has Nicaragua-based remote cashiers who make $3.75 an hour.

Lower wages may not be a problem though. Philippines-based employees make more than the country’s median wage, and a remote Sansan employee said that they receive tips and split them with on-premises service staff. Meanwhile, the restaurant lowers its costs.

So what do you think? Have you ever experienced a remote cashier? Is it a good idea?

[Story courtesy Morning Brew]

[MrOracle]

I'm SHOCKED to learn that simply increasing the minimum wage 20% didn't result in every other thing staying exactly the same, with all minimum wage employees just getting a big boost in pay. Who could have EVER foreseen that there would be unintended consequences? THAT'S never happened before!

(what? really? I had no idea. Ok.)

Ahem. Well, actually, it seems that, in fact, this HAS happened before. Every single time, in fact, and it's VERY predictable. And yet, people continually get convinced to vote against their own best interests, and are shocked when it negatively affects them (and their friends).

[Iron_Man]

That’s so cheap that money earning and I want nothing to do with that lifestyle. If I do something in person, I want to see a live face live interaction and I don’t like ordering food through a kiosk either I don’t like what’s happening nowadays in this country. People have said they’re lazy. They just want you to do the work for them and when you order through a kiosk, you can’t coach people up to tell them to make a good dinner. It goes through like a robot then you end up nine out of 10 getting a crappy dinner.

[Iron_Man]

Thanks for most helpful Award

[purplepoppy]

I don't see the point. A lot of shops in the UK have self service tills that take cash or card, you pop your basket on the table, scan your own stuff and pay. I don't see why you need to add a monitor with a face on it.

What does piss me off with self service is if something goes wrong the shop assistant's alway in the stock room out of sight. I'm not convinced someone in Mexico is always going to be any help.

[jennifer_bloom]

Note a cashier but when my dad had problems with his Netflix he called a remote operator for instructions on how to fix it and they probably hired somebody in another country cause they cost less then somebody in an English speaking country.

[llorando]

I haven't experienced them, and in my opinion they are pointless with self checkout.

[NamerOfStars]

All the depersonalization of a machine with all the inefficiency of a human? And violating labor laws to do it?

At this point, I'm thinking of answering the phone with "I told you so". It'll save time.

[OlderAndWiser]

As the far left-ards militate to raise the minimum wage to $15 or $20 per hour, you should expect to see more American businesses adopting this concept.

[RebelinSteel]

Why though

you just scan the stuff or use a touch screen to enter what you had, seems a bit pointless

[Nikki1989]

I have never heard of that, but it sounds dodgy.

[BonzoInBitburg]

McDonalds has experimented with outsourcing their drive-thru workers to overseas call centers. $20 per hour vs $40 per day. Get used to it.

[rachel776]

why would you need that when they already have self-checkout everywhere?

[Cheapskate]

Crazy development. Hadn't considered that possibility. Job sounds a bit soul-destroying. Dunno.

[gorydetails]

Guess what happens when you demand $20 an hour to run a register at a fast-food joint.

[JacobJordan]

If I did I would walk without buying a thing

[exitseven]

Nope, I think that might cause me to walk out of the store.

[DextroShade]

What's the point? Why not just have a self-scan machine?

[KrakenAttackin]

I have not heard of this but it makes perfect sense.

[handsomelad70]

No, but a remote cashier is inevitable.

[NathanDavis]

can I also get a Sassy Cashier? instead?

[RedInnocent69]

Not yet, but plenty of self check-outs.

[msc545]

Never seen it.