Do you find it unfair it only takes one single complaint and your account gets suspended?

[Anonymous]

Let's say you're working on any customer service department or even on phone translation. Get 100 calls right and the clients are so happy about your service but then just that one call that the audio failed a bit or you forgot to ask if you have to leave a voicemail in case no one answer is enough for the company to make a big deal, get your account suspended and leave you without work for days. Otherwise it wasn't nothing that major. You still did your introduction and you're already exhausted by then.

Isn't that unfair? Yet you get no praise, no extra money, no nothing for those 100+ great calls, only that one single complaint.

[Anonymous]

Fair doesn’t always exist in the corporate world or jobs like that where customer satisfaction will always be of absolute top priority. This is why people say it’s so important to work to live rather than live to work, because you are so expendable to that business and easily replaceable. They don’t care about you, your well being, your livelihood, nothing, and it sucks. I make it a point to find jobs with an empathetic, down to earth boss who has my back and I’m not just another body filling a position. A job that’s more humane. Maybe you need that too.

[Asker]

Exactly. I hate my job. Those companies treat you like a machine that has to be perfect without caring you're just human and can forget something once or their audio from their side can suck too but they still expect you to do excellent. I've been reading certain complaints from other workers too; they say the same thing I'm saying.. they find it unfair that one tiny meaningless mistake is enough to get their accounts suspended and how that company is too overwhelming and demanding.

[Opinion Owner]

I feel you, I lost that sort of job back in 2020 when it closed due to Covid. I had a couple months of downtime with some savings and honestly that was the best thing that could’ve happened. It gave me real time to see that I can’t work that sort of job anymore, it’s so unrewarding, no recognition for hard work and we are expected to kiss ass, tolerate literal slander sometimes on the phone, verbal abuse and berating, it was endlessly draining and I was wasting my life. I found a job at a mom and pop company as a receptionist and the difference was amazing. If I got sick or had an emergency I didn’t have to cry over risking my job, they understood that shit happens we are humans not robots. As of now I’ve been saving to start my own business so I don’t have to work for anyone. I don't know what your goals are for you life but don’t lose sight of those things and start working on them. Living like how you are, even if the money is great it’s just not worth your mental health.

[Asker]

I actually wish I had my own company and never work for a boss ever again. It would be great to start a small food business and have others working for me.

[Opinion Owner]

Do it! Seriously. If you can spare any money start saving, get small food truck, even a trailer that attaches to your car, grow your business in your free time. All these jobs will do is drain the life from you and snatch the money they paid you with right back. It would be nice to look back in 30s years and feel like did something you really wanted and worked hard to get it. Create wealth for your family! It’s worth thinking about at the very least.

[jennifer_bloom]

Almost everyone can get fired for a single act of disobedience. Examples Include drunk drivers who drink and drive once and then the next 30 years of their life is a disaster because they go to jail and than have a criminal record and mental issues from being mistreated in prison, leading to low income and divorces and delayed marriage - messes up 30 years of their life.

[Anonymous]

It isn't fair at all. They are making a mistake by being so nit-picky. They will never find an employee that will never get a complaint. Some people just naturally complain a lot so employees are bound to get complaints of some sort.

[Asker]

Yes and that cost me two days of work, of not getting paid. On top of that I never get paid nor Holidays either. I got no benefits, none. I plan on one day getting out of there... hopefully.

[Anonymous]

Depends on what the complaint was.

[Asker]

They do that for any single minor, trivial complaint. All it takes is one complaint, even if it's a stupid one where the client overdoes and complaints for the sake of it and bang, the companies make a big deal out of it and your account gets suspended.
That's what I hate. So it's like all the great services can't override it, don't count at all.

[Anonymous]

That's definitely not fair.

[Asker]

Exactly. Then they asked too many questions about that particular call that wasn't perfect. Yet at times they hace bad connection from their lines, where it cuts out or is muffling.