How do you handle a coworker who is unreliable, has a bad attitude 24/7, and undoes your work?

[Anonymous]

So I work in retail as a manager in all women apparel. Celebrated one year got promoted, a raise, and lots of growth opportunity along with special training on merchandising etc. The girl I work with went from part timer to full time management. Complete b*tch. Not sure why she is still with us. She has managed to offend every coworker has made some cry. Caught her lying about why she had to take the day off on several occasions has failed to work 35-40 hours. Customers have called the store to complain or walked up to me and other members of management to complain. We had a corporate visit our (CEO) come to the store spent tons of time merchandising the store, cleaning, studying sales numbers etc… she undid a bunch of my merchandising work because she said and I quote “I don’t like any of the outfits you made”. The thing is when we look at the organization chart I one person is above her and then there is me when our store manager is gone I’m second in command if our store manager were to ever leave I’d be the next in line, since I have been trained by people from home office including the current store manager who onboarded me a year ago. I just I am so sick and tired of this girl undoing my work criticizing my work. At the beginning I was trying to build her up and train her she is easily offended no matter what and can’t handle any constructive criticism its her way or no way. Part of me wants to really call hr

[ohsheeT]

First of all take a deep breath

Then ask your self who you are and how do people see you.

I asked you that for a couple reasons because you brought up the word management

To me that means you manage things you manage your apparel you manage your people

For me it don't take this wrong please I don't like people that manage people I don't like bosses and I don't like. supervisors.

Just because of what this girl's doing either she's having problems at home
She's taking that job title just way too far

I like your approach because we're that girl is acting like a manager

You're keeping it together and you're acting like a leader

Four different things boss. Supervisor. Manager. People to get handpicks because of whatever reason and they get that title they don't even know what it means

And it means nothing except for if things go wrong you're the one that's going to get in trouble you can't manage people you can't boss people you can't supervise people

But if you know how to communicate you know how to read people you can lead people.

Have you talked to her about it because clearly something is going on with her there are a lot of ways to go about it
There are a lot of ways not to go about it
But your happiness and your skills and your name is just as important as hers and as the name of the company you work for because you represent them

I mean is she not paying attention is she bored when she changes the clothes are undazed the things that you have done I mean is there a time frame that you're supposed to switch things around maybe she's confused maybe she's just bored and instead of doing real work
She chooses to use her time and energy that way
But as a leader you need to figure it out
Ask her if she needs help that way you can talk with her

You can ask her on we're having a sale on this and this what do you think how would you go about color coding just so we can have them on display I'm not really for sure what you guys are doing I'm just throwing out ideas

But anything negative that is going on I mean if you really like your job and you see a future there you need to document it the same as positive things when somebody says or does something positive something smart document that.
As a leader even do the crap jobs because it doesn't matter what the job is it has to be done if everybody's busy you take it on you have to pay attention to everybody

He has to be able to communicate you have to be positive you have to be able to think fast
I don't care what kind of job it is if you are a leader your people will follow you off of a cliff because they believe in you that much

But most people that are supervisors managers or bosses all they do is point fingers acts if you're important and snotty people talk about them because they usually don't know what they're doing because they're followers and they usually have an anxiety because they put so much pressure on themselves instead of learning their job and being smart about it

I think you know the right thing to do I think you're concerned for all the right reasons but if you allow her to piss you off to where you don't like her you don't even want to be around her it's going to show and you're not going to get anywhere you will probably end up looking like a bad guy so just do the right things in the right order communicate with her with your other employees with the higher ups with your customers just making sure that you see a flaw and you try to figure out the last way to fix it because that one flop disrupts the flow of everything and who wants to go to work you should every day and be pissed off I go to work everyday because it's my happy place that's where I get to vent that's what I get to burn up all my extra energy but in a very peaceful calm way that's my time that's my moment and I hate when people f****** my moment but I also understand people have bad days and they have problems everybody has a story you going to be able to hear it and see and understand it then without them telling you one thing about it when you can do that then you can confront them and say hey look I've been but somewhere she has a problem you need to figure it out if you want to be happy just make sure you do all the right steps as a leader not as a manager

[Phoenix98]

By being efficient enough at my job that I don't require their assistance to begin with and can still get the job done in spite of them making it that much more difficult.

And if for whatever reason we do hire on someone and they turn out to be that kind of person or a current worker is acting that way I just tell my boss to send them somewhere else because they're a hindrance to my work or if the boss isn't present I'll just straight up give them other work to do to keep them busy.

Both of which I've done before.

[MORPHEUS_12]

My husband is a career retail manager and I would say that your boss needs to be in on this. You likely cannot fire her so they will have to address it. If they are not willing to threaten to go to the DM.

[Asker]

It’s frustrating because both the store manager and district manager along with two outside store managers know about this. And im like why is nothing being done about it? How is this behavior acceptable. We went over things in the 30, 60, and 90 day review and over time it’s gotten worse. How can she be a manager when she is not a good example to the girls at work.

[Anonymous]

All of you need to band together and speak with the ceo or go to HR and make a formal complaint. Unless you do, she will continue.

[Hispanic-Cool-Guy]

Show her the door. No need to complicate things.