How can I make my job easier and keep my clients calm and happy?

Anonymous
I have autism spectrum disorder, and I am a direct support professional. This story is a hypothetical based on true events I have experienced at one point or another that I struggle with. Obviously, fake names are used to protect identity and avoid violating HIPAA laws.

Let's call my client Bob. Bob is verbal, but he can't quite communicate how he feels or how specific actions have caused him to feel that way. Bob does not understand things like personal space and likes to talk for hours. When Bob invades my personal space, I usually tell him not to pop my bubble. Well he actually touched my leg while I wasn't expecting it and I have some anxiety related to this because an old client of mine was a sex offender and was doing this regularly and repeatedly because he got a sexual thrill out of it.

Anyway, when this kind of thing happens, I flinch and am a bit more blunt and use the words "don't invade my personal space," without even thinking about it. I didn't see it as anything different from normal communication and I just moved on immediately. Bob, however, started following me around acting like he just wanted to talk to me REALLY BAD about his interest that so many people with autism have. In reality he had intense anxiety, but I thought he was just trying to get attention because he talks so much. He was upset about how my words made him feel and he wanted to talk to me about it but didn't know how, so he defaulted to his interest or whatever else he likes to do for fun. I didn't see this until my boss pointed it out and miscommunications like this happened between me and my clients constantly. Its really getting to me and I don't know how I can improve to where I can do my job like a normal person. I am scared I may one day get fired because this job involves a lot of nuances when it comes to social interaction and communication.
How can I make my job easier and keep my clients calm and happy?
1 Opinion