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Was it overkill to respond emergency traffic to this?

I work security for a large facility. I got a call for a man washing his disposable cup in a sink in the bathroom for over 20+ minutes. I responded with sirens to this call. My reasoning behind this: this person may be having a mental health crisis or potentially experiencing a psychotic episode. It isn't very stable, rational behavior to wash a styrofoam cup in a sink for that long. Plus, there were cars in my way and I was trying to bypass them to get to the scene.

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Was it overkill to respond emergency traffic to this?
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