Ok so essentially a customer yelled at me and told several of my managers that I said shit I didn't actually say. And a one of the managers told me I wasn't in trouble but just try and be careful what I said. But I couldn't help myself when I told the manager my side of the story I was actively crying like straight up sobbing voice cutting in and out snotty nose tears flowing like a river shaking hands the whole shabang. I'm take a punch and I'm meaner than hell if I need to be but for some reason if someone confronts me or yells at me or I feel I failed in some way I just can't stop crying and people don't know what to do because I typically don't show any emotion besides maybe sassiness as a joke so when I start crying people panick. I tried to stop crying before going back on the floor but it's super easy to tell I'm crying because my face gets red blotches on pale white skin and my eyes get Red aswell

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2Opinion
To put it simply, you have to teach yourself to stop giving a fuck.
Some random customer flipping out for no good reason shouldn’t matter to you. Their shitty attitude isn’t your problem and should never be permitted to ruin your day.
Try just walking away and letting your manager handle it next time. You don’t even have to say a word to the angry customer.
I don't think you can if that is you nature. I remember in Jr. High I'd cry when I'd get in fights. Not because I was weak. I only ever lost one fight. But it's hard to look tough when you're crying like a little b**** with a skinned knee.😆 I just grew out of crying at one point. I think it was I was just someone who always wore 5heir emotions on there sleeve. Now I'm stone faced. Few know what's going on in my head. I've just learned to keep a tight reign on my emotions.
I typically do but like I can normally stay stone faced until someone is done yelling at me then after I would go to the bathroom or something and cry until I can get a handle on it. But I'm on my period and it's harder for me to control like that. I couldn't give less of a fuck about that guy but I still can't help from crying.
But I can fight like in a physical altercation and not a single 💧 tear will slide down my cheek. I can be in a lot of pain and not cry like I didn't cry when my appendix.
The only time I cried in pain was why I had a migraine so bad that I had to go to the doctor and they gave me medicine to reduce swelling in my brain and wanted me to have a CT scan because they were concerned I might have had a brain bleed
Does the camera have audio? Did you look mad? If not, they can't do shit because there's no way to prove anything. So, I don't know why you care.
I didn't get in Trouble that isn't my problem
I'm telling you there isn't a reason for you to care so stop caring.
It's not that I care I just reflexively cry and I can't stop