Today I got a phone call from “Amazon support” about a supposed charge for $1400. The phone call came from a US based number but scammers know how to use spoofing technology for caller IDs.
Anyway I knew it was bs from the start.
1) the rep said “hey sir” instead of addressing me by my name
2) the rep was from India. Over 95% of scam phone calls I receive are always from non-native English speakers
3) I could hear lots of chatter in the background. It’s likely some sort of “chop shop” set up in India. Tons of scammers calling people non-stop. Legit support calls rarely have background noise like that.
Anyway it’s supposedly “racist” of me to assume a non-native English speaker is more likely to be a scammer, right? It also would be very racist if a company only wanted to hire support speakers who are well spoken English speakers or something? I mean the fact they can effectively communicate to their customers should come second to “diversity”, right? That would go against DEI to hire someone who is difficult to understand, right?
I not dumb enough to give into a scam like that. But I wonder how many “woke” Americans second guess themselves and end up getting swindled. Like they assume “oh don’t be racist just because their non-native English speakers.”
This credit card usually has native English speakers.