Am I at fault here?

[Anonymous]

Ok, so I ordered a new pair of glasses through my insurance. The eyeglass store measured it incorrectly , per my optometrist, and I had to return the pair. The store has an exchange and no return policy, and so I asked the optician to order another frame since I didn’t the other frame before sending in the glasses to the lab. He did. When I arrived to try the new frames, I didn’t like them and asked if we could order new sunglasses instead. The optician was pissed! He told me to return and deal with the other optician since he could no longer help me. I was floored. Thoughts?

[Guy13]

Yep, you are high maintenance and can’t get it together…wasting everyone’s time. I would cut you loose too.

[Asker]

Ok, but they screwed up royally when they made my glasses incorrectly and I had to schedule an appt. with my optometrist a second time.

[Guy13]

Yes. That’s part of it and your dissatisfaction with sunglasses too. You’re not going to be happy because of first failure….

[Asker]

Yes, I don’t trust them now but I have no choice to order a pair of glasses since they only offer an exchange.

[Guy13]

Damn, that really sucks ‼️

[Asker]

Yup… And I own that I’m high maintenance (lol), but still don’t think his behavior was warranted. 😜

[Guy13]

Let the original one deal with her, damn. I’m going to make some money over here
👨 👩🏻 👧 👦 👈

😎…. how you like my shades💪

[Bethany22]

I hate stores that make you exchange rather than refund. It's usually a red flag that they sell poor quality stuff.

[Anonymous]

this is when you pull a karen. speak to a supervisor and manager and go to the BBB and attorney general

[Asker]

Thanks. I’m hoping not to pul a Karen. Just want new sunglasses and I’ll leave. 😊

[Opinion Owner]

you might have to though

[art84]

I had something similar where my glasses were small. Ended up waiting for next year to get a new prescription since my eye sight got worse and like my new pair.

[Anonymous]

The customer is always right.

[Asker]

Thanks!! And I’ve purchased expensive glasses there through the years. But-apparently, he doesn’t think customers are always right. 😮

[spartan55]

Are they?

[Anonymous]

In other words he told you get lost...

[Asker]

Yup, pretty much showed me the door and told me to deal with the other optician who screwed up the original order.

[Opinion Owner]

How you feel after being get lost by stranger?

[JohnK123]

Ripp