Competing -
Value of own issue/goal: High
Value of relationship: Low
Result: “I win, you lose”
Competitors come across as aggressive, autocratic, confrontational and intimidating. "Standing up for your right."
Accommodating -
Value of own issue/goal: Low
Value relationship: High
Result: “I lose, you win”
Accommodators set aside their own needs because they want to please others in order to keep the peace.
Avoiding -
Value of own issue/goal: Low
Value of relationship: Low
Result: “I lose, you lose”
Avoiders deliberately ignore or withdraw from a conflict rather than face it. Avoiders do not seem to care about their issue or the issues of others. People who avoid the situation hope the problem will go away, resolve itself without their involvement or rely on others to take the responsibility.
Compromising -
Value of own issue/goal: Medium
Value of relationship: Medium
Result: “I win some, you win some”
Compromisers are willing to sacrifice some of their goals and persuade others to give up theirs, too–give a little, get a little. Compromise maintains the relationship and can take less time than other methods but resolutions may focus on demands rather than needs or goals.
Collaborating -
Value of own issue/goal: High
Value of relationship: High
Result: “I win, you win”
Collaboration generates creative solutions that satisfy all the parties’ concerns and needs. Collaborators identify the underlying concerns, test assumptions and understand the views of others. Collaboration fosters respect, trust and builds relationships. Collaborators address the conflict directly and in a way that expresses willingness for all parties to get what they need.

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