How can we gently comfort a grieving 92-year-old customer?

[ChicanaChick]

We always have a regular customer at our workplace; a very kind old 92 year-old man. He's grieving because his 2nd child and only daugher among many brothers from his 1st and 2nd marriage passed away.

He had all sons and only 1 daugher. She passed away at age 70 from cancer. I know there is nothing that will make him feel better but any way to confort him?

Updates

1 mo

It was sad seeing an old man cry so much.

[Masie]

I think it would help to know what he is a customer of. Like what sort of job you work in. For example, if you work at a restaurant the employees could chip in for a meal on you guys in memory.

If it is something else, perhaps you could get a card and take up a collection from others to get a meaningful gift card for him. Last thing I can think of is watching for the obits and finding when calling hours are and send some flowers to the place to be displayed on your behalf.

[ChicanaChick]

Our workplace is at a museum with a both a small bakery and food section. He gets fascinated by masterpieces, designs and always goes towards the diet meals section, isn't much into sweets.

[Masie]

I wonder if you talk to your bosses about maybe allowing him to have some time to himself before or after the museum opens/closes? That might be really special to him to have time to reflect and enjoy without a crowd. Not sure how feasible that is.

[ChicanaChick]

It's possible they might consider it. I'll ask them.

[Masie]

I bet he'd really appreciate that. Hope it works out for you and for him.

[ChicanaChick]

Thank you. I'll sure he will.

[bowenw]

Let him know he can talk to you about anything and be available for him. Do simple things like having coffee with him.

[ChicanaChick]

That's a wonderful idea. We'll do that. Thank you.

[jamesgoldman]

Sit with him and have a coffee, maybe go around the Musium together and listen to him

[ChicanaChick]

That's a great idea. Thank you

[Bklynbadboy12]

Just sit with him and talk to him. Sometimes it helps just to know your not alone

[ChicanaChick]

Thank you. We'll do that.

[Bklynbadboy12]

God is gonna bless you for that