What is the line between being undersfanding and pushed ovef?

Okay, so girl is going through some depression right now. She's deleted all social media besides Whatsapp.

I'm scheduled to meet her next week but we just don't speak on Whatsapp. If I call her up, she's fine. She'll talk for an hour and not want to hang up. The part which is confusing for me is that we just don't text. If I send her a message saying good morning, she'll just ignore me. The part for me that I'm worried about is that she is overstating her mental struggles and I'm being pushed over as a result of it.

I'm quite sure she'll be speaking to other people on text. So, I ask the question what is the line between being understanding (her current mental struggles) and being pushed over (ignoring me on Whatsapp and speaking to others)?

What is the line between being undersfanding and pushed ovef?
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