Central Nova Hyundai refused to refund me my extended warranty within my refund period to receive a partial refund based on the length of my usage. Dealership refuses to give refund even though it’s in the fine print… Dealership doesn’t want to take the profit loss. Called numerous times and even threatened if I took legal action
In the financial office I was also manipulated to get a co-signer to get a lower interest rate or get extended warranty which simply isn’t the case as Banks decide the interest rates. Naïve at the time
Worst customer service ever and this was my first time car buying experience
I have credit of 755. Paid 10,000 down on 29,000-30,000 vehicle taxes and fees included plus I paid 20,000 to 21,000 over the last two years to pay it off and only owe 8,000-9,000 currently after lump sum payments and financed it for 5 years. Wanted to show I am creditable
I am extremely disappointed and in disbelief and have provided word of mouth to numerous friends and family in the Pictou area they have experienced similar poor experiences from this dealership specifically
My recommendation is to avoid this dealership at all costs
Can provide proof if requested
They haven’t replied in three-four days
Is this a bad sign…? Will I get sued?