Have you ever worked cashier at retail?

[smahala1991]

I am currently, to be honest I'm having a hard time right now. My till has come up short 3 times one time at $62, another at $12 and today at 13. I'm not taking the money I know, I can prove it on security camera that I'm not. I don't understand how I can lose money that easy especially when I count out change to the customer exactly. All I know is something is messed up somewhere.

Updates

4 mo

I know at most places the margin of error is like $20 either way, at my job it's $1 either way.

Updates

4 mo

Update: everything was good. It was a coupon error

[Date_a_Snob]

I worked in retail as a cashier for over 3 years. my till was never off more than $5 for the whole week. The week ran Saturday to Friday. At the beginning of the next week the over/under for all cashiers went back to zero.

The only way to be off so much other than theft is improperly doing a cashback. I count and recount the money before giving a customer their change back. We all had our own tills and each had our own "float" of $200. Do you have your own "float" or do you share a till?

[smahala1991]

We have our own tills

[Date_a_Snob]

I dont know any business that would accept a $20 difference in an employees till

[Redstang88]

Worked at a gas station in highschool, haven’t been anywhere near retail since
Not sure where exactly you’re working, but for us being off $10-20 at day end was pretty normal. If it’s more than that regularly there’s an issue, but for us at least that was just an accepted margin of error

[smahala1991]

It's Dollar General, we can't be off by a dollar or more

[GoodGuyBreakingBad]

I would talk to the big boss and state your concern because someone could be using your register and pocket picking money some way, hey I believe it can happen.

[smahala1991]

I don't think it's that

[GoodGuyBreakingBad]

Thanks for MHO :)

[CaptainSmartass]

You should let your boss know that something's up, and to check the security tapes.

Simples...

[riverrat3]

Count your til before you start

[smahala1991]

I do every day. But the manager counts the till at the end. I'm usually cleaning when they do

[riverrat3]

Ask to count your til with them at the end of shift, show yoy where you are short

[smahala1991]

They do tell me how much I'm short, but somehow can never find how it's missing. I know I haven't stolen it

[riverrat3]

That is why you should be there when they count it

[smahala1991]

You think there might be fishy behavior?

[riverrat3]

It would remove any doubt that you have concerning that

[Date_a_Snob]

we counted our own tills at the end of each shift with either the manager or supervisor present; the only time they counted our tills was if we made an error and our drop (bank deposit) was off from what the computer said it should be