Do you believe that people can just be bad at some jobs and good at other ones, or do you believe there are other contributing factors?

[smahala1991]

I currently work retail as a cashier (well, in my store we have to do everything). I feel like I am friendly and I do have a good customer service personality. However, in the last few weeks on three occasions, I have been short on my till from anywhere from 12 to 13 dollars to 62 dollars, most of my tills are only off by a few cents anywhere from 1 cent to 25 at the most. I know I'm not stealing anything and I always count my change back to the customer. I just wonder where am I going wrong. Am I just bad at the job? Or do you think a lot of it depends on certain factors? Two of my three short tills happened whilst the store manager was on duty. In my store, we can't be more or less than $1. However, at other places my friends said their workplaces have a 10 to 20 dollar margin of error, so 12 or 13 bucks would be somewhat trivial. Am I bad at my job, or is it just maybe I'm not meant for the company I'm in?

[IslaTheWitch]

Some people just don't pay enough attention to some details because they don't find them important (consciously or subconsciously)

And as I'm good at math in general, counting money (like having them in my hands) is hella hard for me... As a student, I worked in coffee and was selling ice cream. Counting coins was exhausting, and I did all the stuff very slowly.

I would say we have some predispositions. Of course, everything can be trained, but sometimes the amount of resources does not match the effect :D

In your case, ask for some hours of supervision; maybe from outside, what is going wrong will be better visible.

[sage2021]

Doesn't your register tell you the exact change to give back to the customer? Maybe you are getting distracted and you lose your concentration, try going slowly.
Also count the money that's in the register BEFORE using the register.

Look, everybody is good at something. If you could get a job doing things you like and enjoy, then you will be very good maybe. Go where your passion is in your life 🙂

[NathanDavis]

even NASA checks every number about 40 times, before they launch a rocket...

when you're working with numbers all the time... sometimes you just mixt them up, and this is not something you can avoid all the time

or it could just be the software that's not up to date... and will either round some figures, or will work with different inputs to the ones you gave to the machine

lastly, it could be your manager taking some of the money too

[molonski2]

No you are not bad at your job , maybe the manager has something to do with it?

When I had the golf shop , god it was hard to balance , systems are better now , and when we had the bar , Ohhh man , that was impossible to balance despite CTV and awesome systems..

I don't know what to say , but you are obviously good in the role.

[jennifer_bloom]

What you are going through is normal. I was often over or under by $32 when I worked retail.

[ProbablyClueless]

Well yeah... this strikes me as an odd question. We all have talents and different things that we're good at.

[GoodGuyBreakingBad]

I would be looking into deep to see why your register is coming up short.