I told my girlfriend that she should handle work problems through the proper channels. Was I too harsh?

My girlfriend and Iare really close and communicate very well for the most part and just celebrated our 1st year anniversary. She brings things to my attention when it bugs her and I fix it. I do the same and we attack the problem not the person. Usually, it is super easy, and no hard feelings. Recently she got a new job that she feels super grateful for and the people there treat her super nice. But the people there are super smart (bitcoin something or other) and she feels like as the receptionist she doesn't do enough. Her last couple of jobs took advantage of her so I can see where she is making the disconnect with this healthy work for decent pay. The problem comes in with that every time something little comes up she calls or texts me in a panic wanting my advice. It happened two days in a row now. The first time was when she locked herself out of the reception computer. I helped her through it which was basically tell her supervisor and they will reset the password. She freaked out about it for a good hour before doing what I said. I almost felt like a bully in the way I had to explain it so she would finally ask for help. again her last job treated her like an idiot. But it was dealt with and her supervisor was completely cool about it. I love this woman a lot and want her to talk to me about these things. But I don't think that it is healthy that she calls me or texts me in a panic to deal with problems that should be dealt with within the confines of her job. After thinking about it for a while I called her and had a talk with her about this (I work nights so the conversation happened over the phone). I explained my view that I'm worried about unhealthy dependence on work and if I give her the wrong advice I'm worried about resentment. She took it fairly well but I still felt the enthusiasm leave her voice during the conversation like I was scolding her. She didn't have much to say other than she was sorry for bothering me about her problems.

I told my girlfriend that she should handle work problems through the proper channels. Was I too harsh?
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