What do you think of a hotel that cancels rooms for a wedding because of a Taylor Swift concert?

[AviatorTom]

A bride and her fiancé reserved a block of 10 rooms at a Massachusetts hotel for their wedding in May, at a cost of $169 per room per night. Then, the hotel learns that Taylor Swift will be performing 3 concerts that weekend, and decides that the $1000 per room that they can charge is a better deal. So, the hotel manager informs the bride that her rooms have been canceled.

You can read the entire story at this link...

Hotel cancels wedding rooms for Taylor Swift event

So, the hotel's corporate, upon learning of this, apologizes, reinstates the reservation, and offers complimentary (no charge) rooms as compensation.

Is an apology and compensation enough? Should the hotel manager, who made the decision, be disciplined, and maybe fired?

What do you think?

[BeeNee]

If you read the fine print of hotel contracts, hotels have the right to cancel your room for any reason so they aren't doing any legal wrong doing. This manager or whomever would have done this and slept very well considering they would be raking in more money with the concert goers, but they got exposed, and that is THE ONLY reason we know about this as this wasn't done for any altruistic reason which is really the sad part of it. Obviously no hotel wants bad press as bad press equals boycotts and cancellations, and bad ratings online which hotels live and die by, so to save face, they wrapped it up with a nice bow by what was it, offering up free rooms to the bridal party which ultimately for them, is the way better deal.

[purplepoppy]

It's good they got compensated but they shouldn't have been put under the stress. Plus it's shitty publicity for the hotel. Manager needs his bottom spanked

[nolabels]

The apology and compensation are more than enough. The manager probably did receive a dressing-down, privately, as I would think to be proper.

[OlderAndWiser]

No harm done; in fact, the wedding party got free rooms. I'm sure that manager has been dressed down.

[Guy13]

Hope it wasn’t the Copley Fairmont… 💰…. All about cash and famous people pics…

[exitseven]

No, it is hard to run a business and sometimes hard decisions must be made. If this did not end up in the newspaper the manager would have been commended for his actions.

[BCRanger10]

It's good that they fixed it. But it's still incredibly sleazy that it happened.

[ArrowheadSW]

That type of profiteering I think, is just plain wrong.

[Sour-rose]

You askin' for a bridezilla... and lawsuit if they are that rich.

[WhitneySnow]

I think an apology and compensation is enough

[Philyouup]

some one righted a wrong and made an Apology ans offered some
compensation. to look for more is greedy and unappreciative.

[genericname85]

well we live in a capitalist society xD what do you expect?

[Anonymous]

If you haven't paid for them then it's the hotels decision until the last minute

[AviatorTom]

There was a signed contract for the rooms. The hotel broke that contract.

[Opinion Owner]

A contact is different

[SaoirseS]

Comp’ing the rooms is more than enough.