Why did the tokens disappear by themselves?

Anonymous
I work as a model. (I clarify that I am of legal age) I registered about a month ago and I had tokens that had paid me for my work and yesterday I opened the page and everything came out empty and the tokens disappeared completely, I have not collected any money and the page is a secure page.
but I have no idea what could have happened.
I contacted support and they do not respond.
What do you think?
Updates:
8 mo
I signed up for bomgacams and the tokens disappeared.

If I am of legal age, I am 18 it is just that when I registered I made a mistake and I stay like that, in bomgacams they only allow people of legal age to register because they have to present ID
Why did the tokens disappear by themselves?
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