How can your partner say they LOVE YOU but then again they make you feel like they don’t care about you or your feelings? How does that happen?

Example of what I’m saying is …they say yes they love and care about you , but when it comes down to it and you truly need them by your side they ain’t there for you nor do they even make any effort to be there for you etc So how can you LOVE someone but not try to be there for them when they truly need you? I don’t get it 🤔🤦🏻‍♀️🤷🏻‍♀️
How can your partner say they LOVE YOU but then again they make you feel like they don’t care about you or your feelings? How does that happen?
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